Privacy Policy
Last updated: January 2026
Lexicon Bridge ("we", "us", or "our") operates this website to provide information about our English communication and IELTS preparation programmes. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or enrol in our programmes. By accessing our website or using our services, you agree to the terms described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill out our contact or enquiry forms on the website
- Register for a free introductory session or any of our courses
- Send us messages via WhatsApp, email or Instagram
- Subscribe to receive updates, resources or newsletters from us
- Communicate with us directly through any channel
The personal information we collect may include your full name, email address, phone number, WhatsApp number, city or location within India, current English proficiency level, goals and the programme you are interested in. We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited and time spent on the site. This technical data is collected through standard web analytics tools and is used only in aggregated, anonymised form to improve the website experience.
2. How We Use Your Information
We use the personal information you provide for the following purposes:
- To respond to your enquiries, questions or messages in a timely manner
- To schedule and confirm your free introductory session or course enrolment
- To provide you with information about our programmes, schedules, fees and updates
- To send you relevant educational content, tips and resources related to English communication and IELTS preparation
- To improve our website, courses, and overall service quality
- To maintain records of our communications for operational purposes
- To comply with applicable legal obligations and resolve any disputes
We will not use your personal information for any purpose beyond what is described above without first seeking your explicit consent.
3. How We Share Your Information
Lexicon Bridge does not sell, rent, trade or otherwise transfer your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
- With trusted service providers who assist us in operating our website and delivering our services (such as email delivery services or website hosting providers), strictly for those purposes and under confidentiality obligations
- If required by applicable law, court order or governmental authority
- To protect the rights, property or safety of Lexicon Bridge, our users or others
- In connection with a merger, acquisition or sale of all or part of our business assets, provided the receiving party agrees to honour this Privacy Policy
4. Data Storage and Security
Your personal information is stored securely on our website servers and within the communication tools we use (such as email and WhatsApp). We take reasonable technical and organisational precautions to protect your data from unauthorised access, loss, misuse, alteration or destruction. These measures include password protection, secure server environments and limiting access to personal data only to staff who require it for legitimate operational purposes.
While we implement appropriate safeguards, no method of data transmission or storage over the internet can be guaranteed to be 100% secure. By providing your information to us, you acknowledge and accept this inherent limitation.
5. Cookies and Tracking Technologies
Our website may use cookies — small text files placed on your device — to improve your browsing experience. Cookies help us understand how visitors use the website, remember your preferences and provide a more personalised experience. You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website. We do not use cookies to track your activity across third-party websites.
6. Third-Party Links
Our website may contain links to third-party platforms such as WhatsApp, Instagram, YouTube, or other websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party platform you access through our website.
7. Children's Privacy
Our services are primarily intended for individuals aged 16 and above. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it from our records.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or incomplete personal information
- Request that we delete your personal information, subject to applicable legal obligations
- Withdraw your consent to receive marketing communications at any time by contacting us
- Ask us to stop using your personal information for marketing purposes
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe.
9. Retention of Information
We retain your personal information for as long as is necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. When personal information is no longer required, we take reasonable steps to delete or anonymise it securely.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will post the updated policy on this page with a revised "last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
Lexicon Bridge
India
contact@lexiconbridge.in
+919423459839